Shipping policy

Shipping Policy

MaxStrain Tackle works with multiple trusted suppliers and fulfillment partners to offer a wide selection of fishing gear. Because products may ship directly from different suppliers, processing times, shipping methods, delivery times, and packages may vary by item.

Order Processing
Orders are sent to the appropriate fulfillment partner after they are placed. Processing times vary by supplier, product availability, weekends, and holidays.

Shipping Rates
Available shipping options and applicable shipping charges are calculated and displayed at checkout based on the products in your order and their fulfillment requirements.

Multiple Shipments
If your order contains products from more than one supplier or fulfillment location, your order may arrive in multiple packages and at different times. You may receive separate tracking information for each shipment.

Tracking Information
When tracking information is provided by the fulfillment partner, it will be added to your order and made available through your order confirmation or shipping notification.

Delivery Times
Estimated delivery times may vary depending on the supplier, destination, carrier, weather, holidays, and other circumstances outside our control. Carrier delivery estimates are not guaranteed by MaxStrain Tackle.

Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

Lost, Delayed, or Damaged Shipments
If your shipment appears lost, arrives damaged, or has another delivery issue, contact us with your order number and relevant details. We will work with the fulfillment partner and shipping carrier to help determine the appropriate resolution.

Questions About Your Order
For shipping or order questions, contact MaxStrain Tackle at support@maxstrain.com